Australian Consumer Law

This section contains details of some key aspects of Australia’s consumer law; it is not a comprehensive review of Australia’s consumer laws, which comprises a mix of national and state legislation.

Misleading conduct

A statutory prohibition on misleading or deceptive conduct is contained in s 18 of the Australian Consumer Law. It is one of the most litigated provisions in the country.

Consumer guarantees

The Australian Consumer Law includes a series of guarantees relating to the supply or acquisition of goods or services.

Unfair terms

The Australian Consumer Law prohibits unfair terms in consumer and small business contracts.

Unconscionable conduct

The Australian Consumer Law prohibits unconscionable conduct in trade or commerce.