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APT commits to higher refunds for COVID-19 cancellations
10 March 2021
Australian Pacific touring Pty Ltd (APT) has agreed to stop deducting marketing and overheads from booking refunds.
ACCC: The impact of COVID-19 on consumers and fair trading
25 November 2020
The ACCC has published a report on the impact of COVID-10 on consumers and fair trading.
AIPE found to have operated system of unconscionable conduct
28 November 2019
The Federal Court (Justice Bromwich) has found that training college Australian Institute of Professional Education Pty Ltd (AIPE) implemented a system of unconscionable conduct and engaged in misleading and deceptive conduct when enrolling consumers into courses.
Penalties imposed in Unique case
31 October 2019
The Federal Court has ordered Unique International College to pay more than $4m in pecuniary penalties for contravening consumer laws in the process of enrolling six identified consumers in online courses with the offer of a free laptop. The conduct involved included unconscionable conduct (against five consumers), making false or misleading customers (against four consumers) and breaching the unsolicited consumer agreements provisions (against six consumers).
ACCC alleges Google misled consumers on use of location data
29 October 2019
The ACCC has instituted proceedings alleging Google engaged in misleading conduct and made false or misleading representation about collection and use of personal location data.
Ashley & Martin ordered to pay consumers over unfair contract terms
24 October 2019
The Federal Court has ordered Ashley & Martin to refund consumers as a result of unfair terms in one of its hair loss treatment programs.
ASIC v Kobelt
12 June 2019
The High Court (by 4-3 majority) has held that Kobelt's provision of 'book-up' credit to a remote Indigenous community was not unconscionable conduct
BUPA accused of misleading conduct
16 April 2019
ACCC institutes proceedings against Bupa Aged Care alleging false or misleading representations were made to aged care residents
iSelect in court
12 April 2019
ACCC has instituted proceedings against iSelect Ltd for misleading or deceptive conduct and false or misleading representations in relation to its energy plan comparison service.